Terms of Service
By accessing or using this website and our services, including SMS communications, you agree to these Terms of Service.
1. Acceptance
This website is operated by The Brainy Company LLC (doing business as The Brainy Company). By using the site or opting in to our text messages you agree to these terms. If you do not agree, please do not use the site.
2. SMS Program Description
The Brainy Company LLC (doing business as The Brainy Company) operates a text messaging program for people who have asked us to contact them. Messages are sent only to numbers whose owners have given express written consent, and may include:
- Replies to consulting inquiries you have sent us
- Consultation scheduling and appointment reminders
- Home buyer or seller guidance you have asked for
- Property and market research updates, and written recommendations
- Customer support communications and account notifications
- Promotional offers, discounts and related marketing communications, where you have given separate consent for marketing messages
3. Opt-In & Opt-Out
By opting in to our SMS program you agree to receive text messages as described above. Consent for non-marketing messages and consent for marketing messages are given separately, and consent is not a condition of purchasing any goods or services.
Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any message to stop receiving texts. We will send a single confirmation and then stop. You can rejoin at any time by replying START.
Reply HELP to any message for assistance, or contact us at support@brainy-company.com. Reply HELP to any message from The Brainy Company for assistance, or contact us using the details below.
4. Message Frequency & Costs
Message frequency varies, typically 2–6 messages per month.
Message and data rates may apply. Your mobile carrier's standard rates apply to every message you send and receive, depending on your carrier plan. We do not charge for the messages themselves.
5. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and your device, and carriers do not guarantee that messages will be delivered.
6. Eligibility
You must be at least 18 years old to use this website, to participate in our SMS program and to engage our services. By opting in you confirm that you are 18 or over and that you are the subscriber or customary user of the mobile number you provide.
7. Customer Support
For SMS-related support, or any question about these terms, contact us at:
- The Brainy Company LLC
- Email: support@brainy-company.com
- Phone: 949-771-1575
- 8200 Bolsa Avenue Space 131, Midway City, CA 92655
8. Privacy Policy
Your participation in our SMS program is subject to our Privacy Policy. By opting in you agree to the collection and use of information as described there. No mobile information is sold or shared with third parties or affiliates for marketing or promotional purposes.
9. Informational Content
The guides and other content on this site are general educational information about real estate. They are not legal, tax, financial or investment advice and do not create a client relationship. Real estate rules vary by state and locality; consult a qualified professional about your specific situation.
10. Acceptable Use
You agree not to misuse this site, including by attempting to gain unauthorized access, interfering with its operation, submitting false information through our contact form, or using it for any unlawful purpose.
11. Intellectual Property
The text, design and other content on this site belong to The Brainy Company LLC (doing business as The Brainy Company) unless otherwise noted. You may read and share links to our content for personal, non-commercial purposes. Any other use requires our written permission.
12. Disclaimer of Warranties
The site and its content are provided "as is" without warranties of any kind. We work to keep information accurate and current but do not guarantee that it is complete, error-free or suitable for your purposes.
13. Limitation of Liability
To the fullest extent permitted by law, The Brainy Company LLC (doing business as The Brainy Company) is not liable for any indirect, incidental or consequential damages arising from your use of this site or reliance on its content.
14. Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
15. Modifications
We may update these terms at any time. The effective date at the top of this page shows the version in force. Continued use of the site after a change means you accept the updated terms.
16. Contact
- The Brainy Company LLC
- Email: support@brainy-company.com
- Phone: 949-771-1575
- 8200 Bolsa Avenue Space 131, Midway City, CA 92655
Questions about this document: support@brainy-company.com